Usually, no.
Most of our workflow automations are built using fixed code, not AI.
Why fixed code?
Once a workflow is coded, it executes exactly the same way, every time. It doesn't reinterpret instructions, change its mind, or hallucinate. It simply follows the code.
Have you ever asked an LLM the same question twice and received different answers? Exactly.
That variability is useful for writing, research, and brainstorming. It is not what you want posting transactions, routing approvals, or updating your ERP.
You don't want hallucinations posting transactions, routing approvals, or creating journal entries.
Where we do use AI
We use AI where it actually adds value — then hand off to deterministic logic that executes exactly as coded, every time.
Retrieval over your own documents and data
Reading invoices, statements, contracts
Condensing long records into review-ready notes
Turning messy inputs into structured fields